PeopleCert /ITIL(R) Foundation Exam

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Test Sponsor organization name PeopleCert
homepage address https://www.peoplecert.org/jp/

PeopleCert is a global leader in professional skills assessment and certification, partnering with multinational companies and government agencies to develop and deliver standardized exams.
Using state-of-the-art assessment technology, we conduct exams in 180 countries and 25 languages to help you strengthen your career and achieve your goals.
PeopleCert offers certification programs on behalf of a wide range of organizations including AXELOS, ISACA, and IASSC.

For taking the exam

You can check the process leading up to the exam and the basic operations of CBT.

Test information

Exam Name Exam Code Test time
(including NDA, tutorials, and surveys)
Examination fee (tax included)
ITIL® Foundation Version 4 (Japanese) PC0-003J 75分(15分) 67,793円

This exam includes an NDA, tutorial and survey.
NDA and tutorial are displayed in Japanese.
All surveys are available in English.
Survey responses will not be included in the scoring of Test Result.

Scheduling acceptance period at any time
Test date Open all year round (excluding public holidays and year-end and New Year holidays)

Payment Method

Credit card, convenience store, Pay-easy, exam ticket (Voucher)

Event information

Notes

Scheduling

  • Exam time includes NDA and tutorial.
  • Reservations can be made from 60 days before the test date to at least 3 business days before the test date. If the test date is a Saturday or Sunday, the deadline is 4 business days before the test date. Please check "Deadlines and Fees by Payment Method" as they vary depending on the payment method.
  • Business days are days excluding Saturdays, Sundays, holidays, and year-end and New Year holidays.
  • You will not be able to make changes to Scheduling unless Test Fee has been paid.

On the day of exam date

  • Reception is open from 30 minutes to 15 minutes before the start time of the exam. If you are late to the reception desk, you will not be able to take the test, so please arrive with plenty of time to spare.
  • You will be required to present the designated Identification Document on the day of the test. If you cannot present it, you will not be able to take the test.

Change/Cancellation

  • A fee of 1,188 yen (tax included) will be charged for changes or cancellations made 29 days before the test date.
  • Fees can only be paid by credit card.
  • Web receipts for fees cannot be issued.

Test Scheduling

ID creation

If you do not have a Prometric ID, please create one first.
If you have Prometric ID that starts with JP, you can use it for all exams, so please log in and proceed with your reservation.

Login/ Scheduling /Change/Cancellation

Reservations, changes, and cancellations can be made up to three business days before the test date. If the test date is a Saturday or Sunday, the deadline is 4 business days before the test date.
Reservation and payment deadlines and fees vary depending on the payment method, so please check "Deadlines and Fees by Payment Method".

Reasonable Accommodation

If you require reasonable accommodation to take the test, you must apply in advance before Scheduling Test.

Group Registration

What to bring on the day

Identification Document

Please bring one item from the following.
Driver's license, passport, My Number Card, Basic Resident Register Card, Residence Card, Special Permanent Resident Certificate, Driving History Certificate
Identification Document other than those listed above are Other valid Identification Document "Please confirm.

Test Result

Test Result notification

Test Result will be displayed on the screen after the test is completed. We will also provide you with a score report via email.
Please check the "Score Report" for details.

Certification

If you pass PeopleCert exam, you will receive an email from PeopleCert within 7 business days giving you access to Candidate Portal. From the Candidate Portal, you will be able to manage your certificates and have your certificate (paper) mailed to you. You can apply for a fee.

For inquiries regarding certification, please contact "People Cert Customer Service" with the "Confirmation Number" included in the email that notified you of the score report.

FAQ

Questions asked by Candidate are summarized on the "Frequently Asked Questions" page.

Contact information

Inquiries regarding CBT Test Scheduling and exams

Prometric Customer Service Center

Reception Hours 9:00-18:00 (excluding Saturdays, Sundays, holidays, and year-end and New Year holidays)

Inquiries regarding Test system and pass/fail results

PeopleCert

*An email form will open.

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