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Test management requires a wide range of tasks, from preparation to post-test processing. Test management agencies can outsource this enormous amount of work. Even if you handle the work in-house when the test is first launched, as the scale of the test expands, the work will not keep up and in-house support will often reach its limits. In such cases, you should consider outsourcing the test management. In this article, we will explain the benefits of outsourcing test management.

In addition to these tasks, there are many other small adjustments and arrangements to make, and running an exam is a time-consuming and resource-intensive process. The more Candidate there are and the larger the scale of the exam, the more difficult it becomes to secure Test Center and staff, and to manage Candidate.

Outsourcing test administration frees you from many of these administrative tasks. There is no need to secure Test Center or staff, and you can outsource everything from pre-test preparation to post-test processing, allowing you to significantly reduce the in-house resources required for test administration.

If test administration is assigned to a specific staff member, it will lead to dependency on that person, meaning that the work cannot be carried out without that person.

It is said that personalization has many disadvantages. For example, if there is a problem with the way the person in charge conducts their work or the quality of their work, there is no one to point it out. The work becomes a black box, making it difficult to give a fair evaluation. In addition, if the person in charge takes a leave of absence due to illness or resigns for personal reasons, there is a risk that work will stagnate.

By introducing outsourcing, business processes are organized and visualized, and are shared across the board, preventing them from becoming dependent on individual staff.

There are not many people with the know-how to operate exams. In that respect, exam operation agencies are professionals with a wealth of experience and a proven track record. It is a great advantage to have people with the specialized knowledge and know-how required for exam operation involved in the operation of the exam.

Because of their specialized know-how, they can follow up on even the smallest details of test administration and respond to new needs. In addition, it is expected that Test Format will change in the future using advanced technologies such as AI, and exam administration agencies are well versed in information about new Test Format and services. In order to evolve exams and increase their value in the future, it is necessary to utilize the specialized knowledge and know-how of exam administration agencies.

When outsourcing the administration of exams, costs will be paid to the administration company. This cost is a bottleneck, and there are many cases where companies are unable to decide to outsource.

However, the amount of work involved in running the exam is enormous, and it takes up a lot of employee resources. Even if you hire new staff due to a lack of manpower, it takes time and effort to train them to be a valuable asset. When you add up the costs of Test Center and external staff on the day, it all adds up to a huge amount.

As a result, outsourcing is considered to be more cost-effective than in-house production. When conducting testing in-house, fixed labor costs are incurred even during periods of low workload, even if temporary or contract employees are used. Another advantage of outsourcing is that costs are only incurred according to the work, so there is no need for unnecessary costs.